Microsoft Cloud & AI Solutions That Drive Business Value

We help enterprises and scaling organizations leverage Microsoft 365, Power Platform, and Azure AI to automate operations, enhance productivity, and maintain compliance—with governance-first delivery and measurable outcomes.

Enterprise Microsoft cloud, Power Platform, Copilot, and Azure AI consulting services

ContextWorks Digital partners with organizations across the United States, United Kingdom, and Australia to implement secure, scalable Microsoft solutions. From Power Platform automation to Azure AI architecture, we deliver enterprise-grade systems designed for regulated industries and complex business environments. Every engagement is structured to reduce risk, accelerate adoption, and ensure compliance from day one.

Power Platform workflow icon representing automation and connected business apps
Service 01

Microsoft Power Platform Solutions

Custom business applications, intelligent workflows, and governed data architecture for enterprise operations.

What We Deliver

Power Apps – Custom Business Applications

Build mobile-ready apps for field operations, data collection, inspection workflows, and customer-facing portals. Deploy quickly with Dataverse integration, role-based security, and offline capabilities for teams working without constant connectivity.

Power Automate – Workflow Automation

Eliminate repetitive tasks by automating document approvals, data synchronization, email notifications, and multi-system integrations. Connect Microsoft 365, SharePoint, Dynamics 365, and third-party applications with secure, auditable workflows that scale with your organization.

Dataverse Architecture & Governance

Design secure, scalable data models with proper relationships, business rules, and access controls. Implement data loss prevention policies, environment strategies, and CoE (Center of Excellence) frameworks to manage Power Platform adoption across departments while maintaining IT oversight.

Business Outcomes

  • 40-60% reduction in time spent on manual data entry and approval processes
  • Faster deployment of business applications compared to traditional development cycles
  • Centralized data governance with audit trails and compliance-ready controls
  • Improved employee productivity through purpose-built tools that integrate with existing Microsoft 365 workflows

Microsoft Technologies

Power Apps • Power Automate • Dataverse • Power Pages • AI Builder

Typical Engagement

Duration: 4-12 weeks
Model: Fixed scope or phased delivery
Deliverables: Production apps, workflow automation, training

Ideal For

Organizations needing custom business applications, automated approval workflows, or secure mobile data collection—particularly those with Microsoft 365 E3/E5 licenses seeking to maximize platform investment.

Analytics dashboard icon representing Power BI reporting and business insights
Service 02

Power BI Analytics & Reporting

Transform data into actionable insights with interactive dashboards, executive reporting, and governed analytics.

Interactive Power BI dashboards and analytics visual showing charts and KPIs for enterprise insights
Interactive Power BI dashboards delivering real-time business insights.

What We Deliver

Interactive Dashboards & Executive Reporting

Design intuitive, role-based dashboards that provide real-time visibility into KPIs, operational metrics, and financial performance. Enable executives and department leaders to make data-driven decisions with drill-through capabilities, mobile access, and scheduled report delivery.

Data Modeling, DAX & Performance Optimization

Build efficient data models connecting SQL databases, Azure, Microsoft 365, and third-party sources. Write optimized DAX expressions for complex calculations, forecasting, and trend analysis. Ensure reports load quickly and scale with growing data volumes through proper indexing and incremental refresh strategies.

Secure Sharing & Governance

Implement row-level security (RLS) to control data visibility by role, department, or geography. Configure Power BI workspaces, deployment pipelines, and sensitivity labels to meet compliance requirements. Establish data refresh schedules, monitoring alerts, and usage analytics to maintain system health and adoption.

Business Outcomes

  • Centralized reporting that eliminates spreadsheet sprawl and version control issues
  • Faster decision-making with real-time access to operational and financial data
  • Improved data quality through standardized metrics and governed data sources
  • Compliance-ready analytics with audit trails, access controls, and data lineage documentation

Microsoft Technologies

Power BI • Power BI Service • Dataflows • Azure Synapse • SQL Server

Typical Engagement

Duration: 3-8 weeks
Model: Fixed scope or ongoing optimization
Deliverables: Dashboards, data models, training

Ideal For

Organizations relying on manual Excel reporting, fragmented data sources, or outdated BI tools—particularly those seeking executive visibility, compliance-ready analytics, or self-service reporting for business users.

AI agent icon representing Microsoft Copilot and intelligent assistance
Service 03

Microsoft Copilot & AI Agents

Deploy Microsoft 365 Copilot safely, build custom AI agents, and integrate intelligent assistance across Teams, SharePoint, and Outlook.

Abstract illustration of Microsoft Copilot AI agents integrated with enterprise workflows
Custom Microsoft Copilot AI agents streamlining business workflows.

What We Deliver

Copilot Readiness, Adoption & Governance

Assess your Microsoft 365 environment for security risks before Copilot deployment. Identify SharePoint oversharing, configure data loss prevention policies, and establish AI usage guidelines. Deploy Copilot in phases with pilot groups, training programs, and success metrics that ensure safe, compliant adoption across the organization.

Custom Copilot Agents Using Copilot Studio

Build specialized AI agents tailored to your business processes—customer service bots, IT support assistants, HR policy advisors, or knowledge base chatbots. Connect agents to internal data sources, CRM systems, or ERP platforms with secure APIs, and deploy them within Teams channels or SharePoint sites for easy employee access.

AI Assistants Integrated with Teams, SharePoint & Outlook

Enhance productivity by embedding AI-powered assistance directly into daily workflows. Automate meeting summaries, draft email responses, generate document insights, or surface relevant knowledge articles based on user context. Ensure all AI interactions maintain role-based access controls and comply with organizational policies.

Business Outcomes

  • Reduced time spent on routine inquiries through self-service AI assistants
  • Improved knowledge discovery with AI-powered search and contextual recommendations
  • Risk-free Copilot rollout with data security and compliance validated before deployment
  • Enhanced employee experience through intelligent assistance embedded in familiar tools

Microsoft Technologies

Microsoft 365 Copilot • Copilot Studio • Microsoft Purview • SharePoint • Teams • Entra ID

Typical Engagement

Duration: 3-10 weeks
Model: Fixed scope or phased rollout
Deliverables: AI agents, governance framework, training

Ideal For

Organizations with Microsoft 365 E3/E5 licenses seeking to deploy Copilot securely, build custom AI agents for internal processes, or enhance productivity through intelligent automation in Teams and SharePoint.

Document management icon representing SharePoint Online and automated workflows
Service 04

SharePoint Online & Document Management

Secure, compliant document repositories with automated workflows, metadata-driven organization, and AI-powered search.

Secure SharePoint Online document management and automated workflow visual
Secure SharePoint Online document management with intelligent search and workflows.

What We Deliver

Document Libraries, Metadata & Retention Policies

Design structured document repositories with custom metadata fields, content types, and folder hierarchies that reflect your business processes. Implement retention labels, records management policies, and automated disposition to meet regulatory requirements for document lifecycle management and legal holds.

Automated Approval Workflows

Streamline document review and approval processes with Power Automate workflows that route files based on metadata, trigger notifications, escalate overdue approvals, and maintain audit trails. Integrate with Teams for approval requests and Outlook for email-based reviews without leaving familiar applications.

AI-Powered Document Search & Discovery

Enable fast, intelligent search across SharePoint libraries using Microsoft Search and AI-driven relevance tuning. Configure result sources, promoted results, and topic pages to surface critical documents quickly. Leverage Copilot integration to answer questions about document content without manual file hunting.

Business Outcomes

  • Reduced time spent searching for documents through improved organization and AI search
  • Compliance-ready document management with automated retention and audit trails
  • Faster approval cycles through automated workflows and mobile accessibility
  • Improved collaboration with version control, co-authoring, and secure external sharing

Microsoft Technologies

SharePoint Online • Microsoft Search • Power Automate • Microsoft Purview • OneDrive

Typical Engagement

Duration: 4-10 weeks
Model: Fixed scope or ongoing governance
Deliverables: Configured sites, workflows, training

Ideal For

Organizations managing large document volumes, regulated industries requiring retention policies, or teams frustrated by file sprawl and slow search—particularly those already using Microsoft 365 for collaboration.

Cloud AI icon representing Azure AI and intelligent automation services
Service 05

Azure AI & Intelligent Automation

Custom AI solutions for document processing, intelligent search, and business process automation using Azure cognitive services.

Azure AI and intelligent automation illustration combining cloud, AI search, and workflow automation
Azure AI powered solutions for intelligent automation and document processing.

What We Deliver

Azure OpenAI, Document Intelligence & AI Search

Deploy advanced AI capabilities for document summarization, content generation, or conversational interfaces. Extract structured data from invoices, contracts, forms, and receipts using Azure Document Intelligence. Build semantic search experiences with Azure AI Search that understand user intent and retrieve contextually relevant information from unstructured content.

Intelligent Document Processing

Automate the extraction, classification, and routing of business documents. Process invoices for accounts payable workflows, extract client data from contracts, or digitize paper forms into structured databases. Combine OCR, AI models, and business rules to achieve high accuracy with minimal manual intervention.

AI-Driven Business Workflows

Integrate Azure AI services into end-to-end business processes. Automatically categorize customer inquiries, route support tickets based on sentiment analysis, generate draft responses using large language models, or trigger downstream workflows in Power Automate, Logic Apps, or custom applications with secure API integrations.

Business Outcomes

  • 80-90% reduction in manual document data entry and review time
  • Improved accuracy through AI-powered extraction and validation
  • Faster customer response times with intelligent routing and auto-generated communications
  • Scalable AI infrastructure that grows with increasing document volumes and complexity

Microsoft Technologies

Azure OpenAI • Document Intelligence • AI Search • Azure Functions • Logic Apps • Key Vault

Typical Engagement

Proof-of-Value: 2-4 weeks
Full Build: 8-16 weeks
Deliverables: Production AI solution, APIs, documentation

Ideal For

Organizations processing high volumes of documents, needing custom AI beyond Power Platform capabilities, or requiring enterprise-scale solutions with advanced security, compliance, and integration requirements.

Enterprise integration icon representing connected systems and architecture
Service 06

Enterprise Integration & Architecture

Secure, scalable cloud architecture connecting Microsoft 365, Azure services, and line-of-business applications.

Enterprise integration and architecture diagram connecting Microsoft 365, Azure services, and business systems
Secure, scalable cloud architecture integrating multiple enterprise systems.

What We Deliver

Microsoft 365 Integration

Connect SharePoint, Teams, Outlook, and OneDrive with external systems through Microsoft Graph API, Power Automate connectors, or custom integrations. Synchronize user data, automate provisioning workflows, and enable single sign-on across platforms while maintaining centralized identity management through Entra ID.

Secure APIs & Data Pipelines

Design and implement RESTful APIs using Azure API Management, Azure Functions, or Logic Apps. Build secure data pipelines that move information between on-premises systems, cloud applications, and third-party services with proper authentication, rate limiting, and error handling. Implement event-driven architectures for real-time data synchronization.

Scalable Cloud Architecture on Azure

Architect cloud infrastructure that meets enterprise requirements for availability, performance, and security. Design multi-tenant solutions with data isolation, implement disaster recovery strategies, configure Azure networking and security groups, and establish monitoring and alerting with Application Insights and Azure Monitor for proactive system management.

Business Outcomes

  • Unified data flow across disconnected systems and applications
  • Reduced IT maintenance burden through cloud-native, managed services
  • Improved system reliability with high-availability architecture and monitoring
  • Future-proof infrastructure that scales with business growth and changing requirements

Microsoft Technologies

Azure API Management • Azure Functions • Logic Apps • Microsoft Graph • Service Bus • Entra ID

Typical Engagement

Duration: 6-16 weeks
Model: Architecture consulting or full implementation
Deliverables: Production infrastructure, documentation, runbooks

Ideal For

Organizations with complex integration requirements, legacy systems needing cloud connectivity, or enterprises building multi-application ecosystems on Microsoft Azure with security, compliance, and scalability as primary concerns.

Why Organizations Trust ContextWorks Digital

We combine deep Microsoft expertise with a governance-first approach designed for regulated industries and enterprise environments.

01

Governance-First Delivery

Security, compliance, and data protection built into every solution from discovery through deployment—never as an afterthought.

02

Microsoft Depth Across the Stack

Expertise spanning Microsoft 365, Power Platform, Azure AI, and enterprise integration—not just surface-level implementation.

03

Outcome-Driven Engagements

Fixed-scope delivery focused on measurable business results, not open-ended consulting hours or ambiguous deliverables.

04

Human-in-the-Loop AI

AI systems designed for human oversight, explainability, and trust—appropriate for sensitive business processes and regulated industries.

Let's Design Intelligent, Secure, and Scalable Microsoft Solutions for Your Business

Schedule a consultation to discuss your Microsoft 365 environment, automation opportunities, or Azure AI requirements. We'll provide honest guidance on feasibility, approach, and expected outcomes—whether we're the right fit or not.

Serving enterprises across the United States, United Kingdom, and Australia with founder-led delivery and transparent engagement models.